Double link in posted messages

One time or recurring custom messages.

Moderator: Joey

Double link in posted messages

Postby vanessa » Mon Sep 19, 2011 1:23 pm

Hi-

I scheduled a message to go out to 3 of my social accounts: fb, twitter, and linkedin. The message posted however there were 2 links in the posts, one going to the url i intended to share and the other going to a blank squareberry event. Is an event created when you give your message a 'Name'? I had not created an event so was curious. I would only like the intended url to display so want to clear this up before scheduling anymore updates. What is the Name field for anyway? Thanks for your help!
vanessa
 
Posts: 2
Joined: Mon Sep 19, 2011 1:14 pm

Re: Double link in posted messages

Postby nekstrebor » Mon Sep 19, 2011 2:03 pm

I am having the same problem. How do keep this non-existing event link from showing up on the message post?
nekstrebor
 
Posts: 2
Joined: Mon Sep 19, 2011 1:08 pm

Re: Double link in posted messages

Postby Andy » Mon Sep 19, 2011 2:26 pm

Hello,

We are looking into this issue and will update you when we have it fixed.
Andy
Squareberry Team
Andy
 
Posts: 387
Joined: Wed Aug 10, 2011 1:28 pm

Re: Double link in posted messages

Postby Ryan » Tue Sep 20, 2011 7:44 am

Hello,

We have implemented the fix for this issue. If you still experience an issue like this, please send us the Account Name / Social Media Accounts it is happening on. Send to support@squareberry.com
Ryan Andrews
Squareberry Team
Ryan
Site Admin
 
Posts: 175
Joined: Tue Feb 22, 2011 2:19 pm

Re: Double link in posted messages

Postby vanessa » Tue Sep 20, 2011 1:08 pm

Mahalo for the quick fix and response! :)
vanessa
 
Posts: 2
Joined: Mon Sep 19, 2011 1:14 pm


Return to Scheduled Mesages

Who is online

Users browsing this forum: No registered users and 2 guests

cron