problem with scheduled messages and year change

One time or recurring custom messages.

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problem with scheduled messages and year change

Postby kelvinbrown » Tue Jan 01, 2013 6:05 am

On my calendar, I scheduled several messages to be delivered weekly.

I did this yesterday, Dec 31, 2012.

It is now Jan 1, 2013 and when I logged into add more messages I discovered all the previous messages were set to daily.

But since the date has passed an it is a rare event, not sure how or if u want to spend a lot of time testing it.

the calendar is Wom Phoenix Arizona
kelvinbrown
 
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Re: problem with scheduled messages and year change

Postby Andy » Tue Jan 01, 2013 9:38 am

Hello,

What date you schedule something on should have no effect on something like this. In our system, it just appears as if you scheduled them that way, daily repeat or weekly repeat. I will have one of the developers look into it.

I also went back and tested myself to see if the repeat setting would change. For me it correctly stayed as it should.

I would suggest just adjusting the ones you need to adjust so that everything is scheduled correctly (if you have not already done this). If it seems like things keep getting changed or edited on their own, please let us know.
Andy
Squareberry Team
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Re: problem with scheduled messages and year change

Postby kelvinbrown » Tue Jan 01, 2013 5:31 pm

Hi Andy,

I went back and changed them all.

I did not drink anything to celebrate, I am quite sure, I did not enter all of them incorrectly.

Something else I noted: I am using chrome, and from time to with I will be entering data, hit submit, and have to relogin. This causes the new entry not to take of course. The real problem is that I should not be timed out while actively entering data. We are talking less than a minute before being timed out.


Kelvin
kelvinbrown
 
Posts: 136
Joined: Wed Oct 19, 2011 2:35 am

Re: problem with scheduled messages and year change

Postby Andy » Wed Jan 02, 2013 8:26 pm

Regarding the being timed out... I have a few questions.

- Is this happening in other browsers for you too, or just Chrome?
- Is it happening every single time or just sometimes you use the app?
- Has this been happening in the past or did it just start happening?
Andy
Squareberry Team
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